Portfolio

Selected work

A growing collection of case studies, campaigns, and marketing assets. Filter by discipline to see the work most relevant to you.

Communications Operations

Building the Newsroom

A Field Communications System for 1,000+ Stylists

Identified a field communications gap and designed, built, and governed the system that replaced it.

J.Hilburn · Director of Marketing Communications→

Communications Operations

Orchestrating the Seasonal Launch

A Repeatable System for Six Major Collection Launches a Year

Owned end-to-end launch communications and field enablement across six major seasonal collections a year, plus mini-collection drops in between.

J.Hilburn · Director of Marketing Communications→

Campaign Strategy

Growing Elite Trip

A Multi-Channel Incentive Campaign Strategy

Full-funnel communications strategy for a year-long stylist incentive campaign, later adapted across five incentive trips.

J.Hilburn · Director of Marketing Communications→

Brand & Editorial

Executive Ghostwriting

Thought Leadership for Senior Leadership

Ghostwrote a leadership blog series for a senior leader, translating conversations and business priorities into content in the executive's authentic voice.

Consumer Brand · Director of Marketing Communications→

Brand & Editorial

Executive Ghostwriting

Senior Leadership Health Education

Ghostwrote LinkedIn thought leadership for a senior leader, translating clinical information about skin cancer into an accessible first-person article for Skin Cancer Awareness Month.

National Dermatology Organization · Communications Manager→

Social & Digital

Building Social Media Governance at Scale

Growing a Structured Social Program from 40 to 108 Locations

Built the organization's first social media governance model and scaled it across nearly seven years of rapid company growth.

U.S. Dermatology Partners · Communications Manager→

Social & Digital

Building the Reputation Program

A Managed Reputation System for 260+ Providers and 800+ Review Profiles

Built and administered the company's first reputation management program, from platform rollout through ongoing training and governance.

U.S. Dermatology Partners · Communications Manager→

Campaign Strategy

New Patient Growth Campaign

A Full-Funnel Local Marketing Strategy Sample

A three-month, full-funnel plan for a five-office dental group, mapping the journey from first awareness through referral.

TNT Dental · Practice Growth Leader→