Portfolio

Selected work

A growing collection of case studies, campaigns, and marketing assets. Filter by discipline to see the work most relevant to you.

Communications Operations

Building the Newsroom

A Field Communications System for 1,000+ Stylists. Identified a field communications gap and designed, built, and governed the system that replaced it.

J.Hilburn · Director of Marketing Communications

Communications Operations

Orchestrating the Seasonal Launch

A Repeatable System for Six Major Collection Launches a Year. Owned end-to-end launch communications and field enablement across six major seasonal collections a year, plus mini-collection drops in between.

J.Hilburn · Director of Marketing Communications

Campaign Strategy

Growing Elite Trip

A Multi-Channel Incentive Campaign Strategy. Full-funnel communications strategy for a year-long stylist incentive campaign, later adapted across five incentive trips.

J.Hilburn · Director of Marketing Communications

Social & Digital

Building Social Media Governance at Scale

Growing a Structured Social Program from 40 to 108 Locations. Built the organization's first social media governance model and scaled it across nearly seven years of rapid company growth.

U.S. Dermatology Partners · Communications Manager

Social & Digital

Building the Reputation Program

A Managed Reputation System for 260+ Providers and 800+ Review Profiles. Built and administered the company's first reputation management program, from platform rollout through ongoing training and governance.

U.S. Dermatology Partners · Communications Manager

Campaign Strategy

New Patient Growth Campaign

A Full-Funnel Local Marketing Strategy Sample. A three-month, full-funnel plan for a five-office dental group, mapping the journey from first awareness through referral.

TNT Dental · Practice Growth Leader